Privacy Policy

Last updated: 30/11/2025

This Privacy Policy explains how PremiumCity ("we", "us", "our") collects, uses, and protects your personal information when you use our digital storefront and related services. By accessing or using PremiumCity, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We may collect the following types of data:

  • Account details — email, name, phone number (if provided).
  • Wallet top-up verification — transaction screenshots, bank name, last 4 digits of the transaction ID.
  • Order details — products, user-provided info for manual delivery (email, profile URL, phone, etc.).
  • Technical data — IP address, device, browser information, and general activity for security purposes.

2. How We Use Your Data

Your data is used for purposes such as:

  • Creating and managing user accounts
  • Processing wallet top-ups and verifying payments
  • Delivering digital products (instant or manual)
  • Preventing fraud and unauthorized account usage
  • Improving our services and support
  • Sending important account, security, or order notifications

3. Cookies & Tracking

PremiumCity may use cookies or similar technologies to enhance your browsing experience and keep you signed in. You may disable cookies in your browser settings, but parts of the website may not function correctly.

4. Data Security

We use reasonable security measures to protect your data. However, no system can be guaranteed 100% secure, and you share information at your own risk. You are responsible for maintaining the confidentiality of your account credentials.

5. Sharing Your Information

We do not sell or rent your information. We may share limited data only when necessary for:

  • Payment verification and anti-fraud checks
  • Technical infrastructure (e.g., Supabase, email provider)
  • Legal requirements or protection of our platform

6. Data Retention & Deletion

We keep your data only as long as necessary for account management, legal compliance, and fraud prevention. You may request account deletion by contacting support on our Contact page. Some transaction history may be retained as required by law.

7. Children’s Privacy

PremiumCity is not intended for children under the age of 13. We do not knowingly collect personal data from children.

8. Updates to This Policy

We may update this Privacy Policy. Changes will be posted on this page, and your continued use of PremiumCity means you accept the updated version.

9. Contact Us

If you have questions about this Privacy Policy, please reach out via our Contact page.